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Ordering and Delivery

How do I order?
To order an item shown on our website please contact us either via email at or telephone us on 0845 519 6932 with details of the item you wish to order.

Currently we only take payment by cheque. Details of who to make the cheque payable to and where to send it to will be given at the time of order.

On-line ordering and other methods of payment via our website will be available shortly so please bear with us !

Do collection items come in different colours ?
All items in our collections are made to order and available in a variety of crystal and pearl types and colours and can be made in either silver, gold or coloured wire. Please contact us for details and we can discuss the material and colour options available.

We also offer a bespoke service where we can discuss what you are looking for. We will then put together sample designs with examples of materials and costs for you to have a look at. Give us a call on 0845 519 6932 to discuss further.

If you have any special requirements then email us at or give us a call on 0845 519 6932 and we will be happy to assist.

How long will my order take ?
All our headdresses and jewellery are made to order and will be sent within 2-4 weeks. Bespoke items may take longer but a delivery date will be agreed when the order is confirmed.. Deliveries will require a signature on arrival.

How much will delivery cost?
Delivery within the UK is £4.50

Please contact us for other delivery options

What if I'm not happy with my purchase?
We take special care in making sure that we have understood your requirements and all items are handmade by us. If for any reason you are not entirely happy with your purchase then please contact us within 48 hours of receipt by telephone or email and we will either refund, repair or exchange according to your wishes.

Please return your purchase in the original packaging by Royal Mail Special Delivery service within 7 days. A full refund will be made where an item is faulty – this includes postage costs incurred by you when returning the item by Royal Mail Special Delivery